Please read our FAQ before sending us a message.

What are the shipping charges?

Free shipping on all orders.

How long does the monthly membership last?

When you sign up for the online account you are able to access your current and past orders, invoices and transactions. You have ability to sign up or cancel for monthly subscriptions at any time.

How secure is shopping in the Online Shop? Is my data protected?

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Do I receive an invoice for my order?

Yes, we will email you an invoice on the email address provided by you.

How do I use this product?
  1. Dry and style hair as usual.
  2. Pour the powder into refill bottle.
  3. Shake Fibril onto your thinning or desired areas.
  4. Gently pat the applied area to disperse the product.
  5. Comb or brush your hair if necessary.
How long does this product last?

Depends on individual use.